Like most great things, Chili Factory started out small. The original Rio West Mall location was opened in 1990 by owner and Gallup native Bernadette Arriola. She wanted to share her love of the wonderful cuisine that New Mexico has to offer with locals and visitors alike. As business grew, she opened a second location in Zecca Plaza, boasting a wide open family friendly dining area, full of natural light. It is now only here that you can enjoy her classic offerings of New Mexican cuisine, as she closed the original Rio West Mall location in June, 2020. Chili Factory is a member of the Gallup Chamber of Commerce and the New Mexico Restaurant Association.